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Search results for “reputation management”
Starwood rival takeover bid: What it means for brands, executives and shareholders
03/16/2016
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10:06:41 PM
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Starwood Hotels & Resorts’ board of directors has exactly until 11:59 p.m. Eastern this Thursday to make a big decision about whether or not the Stamford, Connecticut-based company will continue with its $12.2 billion merger agreement with Marriott, or whether it will accept a new $14 billion bid from a group of companies led by Anbang Insurance Group, J.C. Flowers & Co., and Primavera Capital Group.
Huixiaoer completes B round with tens of millions of dollars
03/24/2016
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11:25:26 AM
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Meeting venue booking platform Huixiaoer announces the completion of its B-round funding with tens of millions of US dollars. The round was led by DCM Ventures and joined by IDG Capital Partners.
ORM Meets CRM: Hotels Use Reviews to Personalize the Guest Experience
10/20/2014
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11:00:17 AM
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Now with the advent of ORM integration with CRM online relationship management becomes synonymous with the highest level of guest service.
10 New Year’s resolutions hoteliers need to make to drive direct bookings
01/07/2016
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9:34:16 AM
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As we head into the new year, hoteliers need to start coming up with their new year’s resolutions to ultimately increase your hotel’s top-line revenue, 2015 was a year filled with dominating competition from OTAs and Airbnb as well as the strong push for video marketing, responsive design, and an increase in mobile bookings.
TripAdvisor on experiences, rates, destinations and more in 2016
12/16/2015
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6:33:28 PM
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As 2015 comes to a close, everyone in the travel industry is focused on understanding next year’s trends and patterns and how best to capitalise on them.
Making an up-sell click seamlessly, rather than blatantly selling it
11/24/2015
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6:18:01 PM
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Up-selling training to a property’s front desk team members, backed up by an astute data strategy, is key to incremental revenue and stepping up loyalty.
LY.com announces JV with Japan’s HIS
11/06/2015
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9:36:24 AM
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Chinese OTA LY.com has announced it will set up a joint venture with Japanese tour operator HIS to focus on consolidating and procuring local tourism resources in Japan.
Hotel chains disagree over Accor’s open marketplace concept
10/23/2015
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6:45:02 PM
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To say the decision by Accor Hotels to open a “marketplace” has divided opinion would be a bit of an understatement.
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